Texas.Net Acceptable Use Policy
In order for Texas.Net to keep your service the best it can be,
we have a set of guidelines known as our "Acceptable Use Policy." These
guidelines apply to all customers equally and covers dialup account usage
as well as mail, news, and other services.
We may add, remove, or change any of these policies at any time, so we ask
that you check them from time to time. If you have any questions about
these policies, please e-mail email@example.com.
Texas.Net offers consumer dialup accounts. These give you immediate
access to the Internet. You can connect at any time, with no busy
signals. You have full access to all the resources of the Internet
when you need them, and all for one single, fixed monthly rate.
However, these are single user dialup accounts, not leased lines or
dedicated connections. Some restrictions do apply to these accounts:
It is the customer's responsibility to make sure that these policies
are observed. Dialup usage information can be found at
You will need your Texas.Net user name and password.
- Reasonable Attended Use
Our goal at Texas.Net is to provide you with the highest quality service
available, so you may perform whatever tasks you wish while online.
We understand that some activities can require occassional longer sessions.
However, accounts which remain connected for long periods of time, with
little or no data being transferred, use valuable resources needed for
continued success of our no busy signal policy.
Use of a router or other piece of hardware that is designed to maintain
a networked connection is not allowed on our dialup accounts.
- Excessive Usage
Usage patterns that include continuous connections over long periods of
time or a large number of consecutive sessions are not consistent with
reasonable attended use.
Texas.Net may disconnect users that have been connected for excessive
periods of time. We may exercise this option, or determine a reasonable
time, without notice, and this may change at any time.
Our dialup accounts are not leased-line or dedicated-line accounts,
and should not be used as such. Users whose average time online is
not appropriate for a dialup account, will be asked to upgrade to a
more appropriate level of service for their usage needs.
- Idle Timeouts
Accounts which are idle for 15 minutes will automatically be logged
out by the server. The term idle applies to TCP/IP traffic being
passed over the connection. For example, if you are connected, but
working off-line composing an e-mail message for more than 15 minutes, your
connection will be dropped.
The 15 minute idle timeout can not be guaranteed, however. There are many
types of internet software that can keep an idle connection open by sending
a 'test' packet to our modem. It is safest to manually close the connection
when finished with your online activities, rather than to depend on the
- Checking Mail
Texas.Net operates the most modern and efficient mail servers available. We
offer the fastest, most efficient e-mail service possible. Repeated checking
of mail at short intervals places an unnecessary burden on the servers. It
can also cause problems with your mail file on our server, affecting your
ability to get your e-mail.
If you configure your e-mail program to automatically check mail, Texas.Net
recommends that you set the interval over 15 minutes. If you repeatedly check
mail at short intervals for extended periods of time, you will be asked to
either change the interval or disable the automatic mail checking.
Email was designed to move a large number of small text files around the
internet very quickly. Large e-mail attachments slow down the performance
of the mail server, and they can cause problems with your mail program
that could prevent you from getting your mail.
Texas.Net requests that you limit the size of your messages to under
2 megabytes and the overall size of your mailbox to under 5 megabytes.
Your e-mail program should be configured to remove mail from the server
after it is read.
Texas.Net may electronically limit the size of individual messages or user
inbox size. This will be determined by our engineering staff for the
purpose of mail server efficiency, and may change at any time.
If you need assistance in configuring your e-mail program, please contact
Texas.Net Technical Support.
- Web Traffic
All dialup accounts come with 200 megabytes of space for web pages, and
2 gigabits of bandwidth per month. Additional bandwidth may be purchased on
the Account_Info section
of our Lonestar web site.
When the 2 gigabit transfer limit is exceeded, the web site will automatically
be shut down. If additional transfer bandwidth is purchased, the site will be
reopened within an hour. If not, the site will automatically be activated
on the first day of the next month.
- Single User Accounts
All dialup accounts are single user, single session accounts. Use of an
account by someone other than the account owner, or a member of the immediate
household, will not be permitted.
Additional e-mail accounts are available for members of a household. In order
for e-mail accounts to be added for use in an office or business, dedicated
service must be purchased. Addition of e-mail accounts for use by others in
a business, or use of a dialup account by more than one person in a business
or office will be considered an abuse of our service.
Likewise, all dialup accounts support only one connection at any given time.
Concurrent sessions are not permitted. Software that allows two or more
computers to "share" an internet connection seriously degrade the internet
performance on the shared connection, and as such, are not supported.
Users who violate the single user provisions of our dialup accounts will be
asked to upgrade to the appropriate level of service to meet their needs.
- Older Texas.Net Accounts
The above guidelines apply to all Texas.Net dialup accounts, both past and
present. This includes all Bronze, Silver, Gold, Platinum and Megaweb
Accounts, as well as any of the older dialup accounts designated as
"commercial" (that are not dedicated service accounts).
Net Etiquette and Abuse
At Texas.Net, we would like every person to have the best Internet
experience possible; however, we do not wish it to be at the expense of
others. The Internet is a global computer network which is comprised of
people from diverse backgrounds. When communicating with people on the
Internet, it is best to keep in mind that the person on the other end
wants to be treated with the same respect as you would expect.
Texas.Net is but one member of a responsible community of Internet Service
Providers. Texas.Net cooperates fully with other providers, as well as
those who operate IRC or game servers on the Internet. Servers which allow
public access have their own standards and regulations to ensure that all
users can enjoy thier online experience.
Reports of reckless, irresponsible, abusive, or malicious behavior by a
Texas.Net customer will be investigated. If those reports are substantiated,
violators will be asked to either cease those activities or to seek a new
Internet Service Provider.
Following is a set of guidelines regarding the most common forms of
Internet activities: e-mail, USENet News, Internet Relay Chat, and
Electronic Mail (E-mail)
Unless you are using an encryption device (hardware or software), you
should assume that mail on the Internet is not secure. Never put in
a mail message anything you would not put on a postcard (such as your
Texas.Net password or credit card information).
- Unsolicited e-mail advertising (SPAM)
The cost of delivering an e-mail message is paid about equally by the
sender and the recipient. This is unlike other media such as physical mail,
telephone, TV, or radio. Sending someone mail may also cost them in other
ways like network bandwidth, disk space or CPU usage. This is a fundamental
economic reason why unsolicited commercial email is unwelcome.
Using Texas.Net's network to send unsolicited bulk commercial e-mail will
result in immediate termination of service.
- Chain Letters
Chain letters are forbidden on the Internet. If you are found to be sending
chain letters, your account status will come under consideration.
- Malicious Email
Repeatedly sending anyone email with the intent to harass or harm their
account (i.e., "flooding" or "mail bombing") is strictly forbidden.
Participating in such may be grounds for account termination.
The content of USENET newsgroups is not regulated by Texas.Net. Therefore,
Texas.Net is not liable for their contents. Please do not contact the
administrators regarding copyright issues, inflamatory posts, etc.
The following guidelines are offered when posting to USENET newsgroups:
Posting to multiple newsgroups is known as "crossposting" and is strictly
forbidden. Complaints of excessive crossposting will be investigated,
particularly if it involves posting commercial material or posting to
- Commercial Posts
Commercial posts are frowned upon in most newsgroups. If you are attempting
to sell goods or services, please make sure you do so in the proper forums
(*.forsale, business groups, etc.).
- Chain Letters/Pyramid Schemes
According to United States law, chain letters and pyramid schemes are illegal.
If you are found to be posting these to news or sending them via e-mail, your
account will be terminated.
To read more about chain letters, you can view a
Postal Service document about them.
World Wide Web (WWW)
Texas.Net does not monitor the content of customer web pages. However,
complaints of inappropriate material will be investigated.
- Illegal Material
It is the responsibility of customers to make sure that all material on
their web pages is in compliance with all local, state, and federal laws.
- Copyrighted Material
Almost every country has copyright laws. Texas.Net cannot and does not review
the information flowing through or stored on our system. When you become a
Texas.Net customer, you are agreeing not to transfer or store copyrighted
works on our system without the permission of the copyright holder.
Internet Relay Chat (IRC)
Internet Relay Chat is a global network of chat servers that offer people
the ability to converse in real-time, text based, chat. IRC is controlled
by IRC Server Administrators, Server Operators, and Channel Operators.
Those who run IRC servers appoint server administrators and server operators.
People who create an IRC channel are channel operators, along with any
others who they appoint.
Due to the open nature of IRC, it is not possible for Texas.Net to
monitor the content of speech. IRC is often viewed as a chaotic network.
You will encounter a diverse group of people from around the world on IRC
and you may be exposed to material that you find offensive.
Below is a set of guidelines to use when on IRC:
Online Game Servers
Automated processes which run on IRC without humans
interacting behind them are known as BOTS. Although some bots may seem
beneficial, they take up space which a human could use, and use more
bandwidth than a human. Bots may not be run on servers that prohibit
them. If a Texas.Net customer is reported to be running bots without
the permission of the server administrators, they will be contacted
regarding the status of their account.
- Channel Abuse
People who are found to be "hacking" channel ops, flooding channels with
messages, or flooding other users will be contacted about these activities.
We wish for everybody to have an enjoyable experience on IRC, but we do not
wish this to be at the expense of others.
- Harassment and Antisocial Behavior
Although freedom of speech is protected under the First Amendment of the
Constitution, Texas.Net frowns upon those who act in an antisocial or
irresponsible manner towards others. Examples of antisocial behavior
include, but are not limited to, nickname collision, use of abusive or lewd
language, or stalking (following another user from channel to channel or
continued messaging of another user who has asked you to stop). If another
person requests that you stop your actions, you should honor this.
Today, many of the most popular multimedia games are available for online play.
Users can login to a game server, such as quake.texas.net, and play games with
other users in real time.
Each game server has its own set of acceptable use policies. We expect our
customers to follow the rules of appropriate behavior when using public
servers on the Internet.
Examples of unacceptable behavior would include any actions that would prevent
others from participating, or any hacking or cheating that would deny others
an equal opportunity to play. BOTS or any other forms of automated play are
prohibited by all game servers. Of course, any form of cheating will get a
user banned from a game server.
Complaints from game server administrators about Texas.Net customers may be
treated as violations of the Texas.Net Acceptable Use Policy.
Texas.Net reserves the right to refuse service to anyone or to terminate
any account, at any time, for any reason.