Local Chapter Info & Messaging:
Help Desk Institute (HDI) provides
targeted information about the technologies, tools, and trends of
the help desk and customer support industry. HDI offers a variety
of services to meet the evolving needs of the customer support
professional. Since our inception, thousands have attended our
semi-annual International Support Services Conference & Expo,
learned through our training programs, and used our publications.|
Some of the world's most successful organizations know that Help Desk Institute's training, publications, conferences, and membership benefits are cost-effective ways to inform support staff and help them provide world-class customer service.
The local chapter serves as the primary communication tool among and between members.
The Chapter will focus on the following: